What role does a mediator play in the mediation process?

A mediator plays a crucial role in facilitating communication and understanding between the parties involved in a dispute. The primary goal of a mediator is to assist the parties in reaching a mutual agreement that satisfies their interests and needs. This collaborative approach encourages open dialogue, helping to clarify issues, explore options, and foster a sense of cooperation among the parties.

Mediators do not make binding decisions, represent one side over the other, or enforce contracts. Instead, they act as neutral facilitators who create an environment conducive to problem-solving. By guiding discussions and encouraging compromise, mediators enable the parties to take ownership of the outcome, thereby increasing the likelihood of a satisfactory resolution. This process is particularly valuable because it allows parties to preserve their relationships and often leads to more sustainable agreements compared to those imposed by external decision-makers.